Privacy Policy

Welcome to RubyHouse ("RubyHouse", "we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third-party providers)
• Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring website URLs

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You may disable cookies in your browser settings, but some website features may not function properly.

2. How We Use Your Information

• To process and fulfill your orders
• To communicate order updates and promotional offers
• To provide customer support
• To improve our website and services
• To detect and prevent fraud
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Payment processors to securely process transactions
• Shipping carriers to deliver your orders
• Service providers assisting with hosting, analytics, and marketing
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures including SSL encryption, secure payment gateways, and restricted access to personal information. However, no internet transmission is completely secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Withdraw consent where applicable

To exercise your rights, contact us at: info@rubyhouse.com

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children's Privacy

RubyHouse does not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

RubyHouse
Email: rubyhouseindia@gmail.com
Phone: +91 8157990000
Address: RUBY HOUSE, XXII/1019, CHUNGAM, SULTHAN BATHERY CIRCLE, WAYANAD, KERALA-673592